Free
3 months · No card required
- Build 1 × ChatBot flow
- 1 × Live Chat Agent License
- English messaging language
- Website integration
- Onboarding support (1 hour)
- FAQs with Docusense
- 50 Monthly Active Users (MAUs)
SaaS Plans
Conversational AI Platform
By leveraging Engati's conversational AI platform, you can personalize your communications to customers (external & internal) & provide 24/7 support using Natural Language Processing (NLP) & Generative AI.
Digital Channels
Deploy on a variety of digital channels.
Integrations
Integrate with your CRMs & Workflows.
Preferred Partnership Benefits
As a preferred partner of Engati, we bring you competitive pricing, localized support & training, trial periods to learn & test for your business use case & pain points and payments in Singapore Dollars or your preferred local currencies (major currencies accepted).
Starter
Billed monthly or annually
- Build 1 × ChatBot flow
- Add up to 5 Live Chat Agents
- English messaging language
- Website integration
- Onboarding support (2 hours)
- FAQs with Docusense
- 250 Monthly Active Users (MAUs)
- Send WhatsApp messages in bulk with 1 × WhatsApp Business API
- Access to Whatsapp Flows
- Manage conversations with the WhatsApp inbox
- Blue tick assistance
- Broadcast & Scheduling
- Basic Automation (Welcome, OOO)
- Google Sheets integration
- Analytics for Broadcasts & Livechat
- Message templates catalog
- Retargeting Campaigns
- Click-To-Whatsapp-Ads (CTWA)
Growth
Billed monthly or annually
- Unlimited chatbot flows
- Add up to 5 Live Chat Agents
- Multiple messaging languages
- Website integration
- Onboarding support
- FAQs with Docusense
- 1000 Monthly Active Users (MAUs)
- Send WhatsApp messages in bulk with 1 × WhatsApp Business API
- Access to Whatsapp Flows
- Manage conversations with the WhatsApp inbox
- Blue tick assistance
- Broadcast & Scheduling
- Basic Automation (Welcome, OOO)
- Google Sheets integration
- Analytics for Broadcasts & Livechat
- Message templates catalog
- Retargeting Campaigns
- Click-To-Whatsapp-Ads (CTWA)
- Access to all WhatsApp features (CTWA, Payments, Commerce)
- Advanced Analytics with CTWA, Chatbot & Campaigns
- Run intent based campaigns
- Advanced chatbot flows
- Custom campaign flows
- CRM integration
- Custom app integrations
- Docusense integrated with LLM
- LLM integrations
- eSenseGPT – GenAI powered conversations
- Additional digital channels – Email
- Additional digital channels – Mobile App
- Full-view Analytics
- Access to chatbot template catalog
Enterprise
Billed monthly or annually
- Unlimited chatbot flows
- Add up to 7 Live Chat Agents
- Multiple messaging languages
- Website integration
- Onboarding support
- FAQs with Docusense
- Custom Monthly Active Users (MAUs)
- Send WhatsApp messages in bulk with 1 × WhatsApp Business API
- Access to Whatsapp Flows
- Manage conversations with the WhatsApp inbox
- Blue tick assistance
- Broadcast & Scheduling
- Basic Automation (Welcome, OOO)
- Google Sheets integration
- Analytics for Broadcasts & Livechat
- Message templates catalog
- Retargeting Campaigns
- Click-To-Whatsapp-Ads (CTWA)
- Access to all WhatsApp features (CTWA, Payments, Commerce)
- Advanced Analytics with CTWA, Chatbot & Campaigns
- Run intent based campaigns
- Advanced chatbot flows
- Custom campaign flows
- CRM integration
- Custom app integrations
- Docusense integrated with LLM
- LLM integrations
- eSenseGPT – GenAI powered conversations
- Additional digital channels – Email
- Additional digital channels – Mobile App
- Full-view Analytics
- Access to chatbot template catalog
- Select any 4 Digital Channels from: Whatsapp, FB Messenger, Instagram, Slack, Telegram, kik, LINE, Viber, X, MS Skype, MS Teams & WeChat.
- Omnichannel Livechat Inbox
- Voice integration
- Vertical specific integrations
- Integration with SMS
Starter with E-commerce Integration - Basic
Billed monthly or annually
- Build 1 × ChatBot flow
- Add up to 5 live chat agents
- English messaging language
- Website integration
- Onboarding support (2 hours)
- FAQs with Docusense
- 100 Monthly Active Users (MAUs)
- Send WhatsApp messages in bulk with 1 × WhatsApp Business API
- Access to Whatsapp Flows
- Manage conversations with the WhatsApp inbox
- Blue tick assistance
- Broadcast & Scheduling
- Basic Automation (Welcome, OOO)
- Google Sheets integration
- Analytics for Broadcasts & Livechat
- Message templates catalog
- Retargeting Campaigns
- Click-To-Whatsapp-Ads (CTWA)
- Shopify/Woocommerce integration
- Shiprocket integration
- Order Notifications
- Abandoned Checkout Automation
- COD to Prepaid Automation
Growth with E-commerce Integration - Advanced
Billed monthly or annually
- Unlimited chatbot flows
- Add up to 5 live chat agents
- Multiple messaging languages
- Website integration
- Onboarding support
- FAQs with Docusense
- 1000 Monthly Active Users (MAUs)
- Send WhatsApp messages in bulk with 1 × WhatsApp Business API
- Access to Whatsapp Flows
- Manage conversations with the WhatsApp inbox
- Blue tick assistance
- Broadcast & Scheduling
- Basic Automation (Welcome, OOO)
- Google Sheets integration
- Analytics for Broadcasts & Livechat
- Message templates catalog
- Retargeting Campaigns
- Click-To-Whatsapp-Ads (CTWA)
- Shopify/Woocommerce integration
- Shiprocket integration
- Order Notifications
- Abandoned Checkout Automation
- COD to Prepaid Automation
- Access to all WhatsApp features (CTWA, Payments, Commerce)
- Advanced Analytics with CTWA, Chatbot & Campaigns
- Run intent based campaign
- Advanced chatbot flows
- Custom campaign flows
- CRM integration
- Custom app integrations
- Docusense integrated with LLM
- LLM integrations
- eSenseGPT – GenAI powered conversations
- Additional digital channels – Email
- Additional digital channels – Mobile App
- Full-view Analytics
- Access to chatbot template catalog
- Re-order Automation
- Personalized Product Discovery
- Feedback & Review
- Segmentation & Retargeting
- Product Recommendations
- Shop Assist
Enterprise with E-commerce Integration - Advanced
Billed monthly or annually
- Unlimited chatbot flows
- Add up to 7 live chat agents
- Multiple messaging languages
- Website integration
- Onboarding support
- FAQs with Docusense
- Custom Monthly Active Users (MAUs)
- Send WhatsApp messages in bulk with 1 × WhatsApp Business API
- Access to Whatsapp Flows
- Manage conversations with the WhatsApp inbox
- Blue tick assistance
- Broadcast & Scheduling
- Basic Automation (Welcome, OOO)
- Google Sheets integration
- Analytics for Broadcasts & Livechat
- Message templates catalog
- Retargeting Campaigns
- Click-To-Whatsapp-Ads (CTWA)
- Shopify/Woocommerce integration
- Shiprocket integration
- Order Notifications
- Abandoned Checkout Automation
- COD to Prepaid Automation
- Access to all WhatsApp features (CTWA, Payments, Commerce)
- Advanced Analytics with CTWA, Chatbot & Campaigns
- Run intent based campaign
- Advanced chatbot flows
- Custom campaign flows
- CRM integration
- Custom app integrations
- Docusense integrated with LLM
- LLM integrations
- eSenseGPT – GenAI powered conversations
- Additional digital channels – Email
- Additional digital channels – Mobile App
- Full-view Analytics
- Access to chatbot template catalog
- Re-order Automation
- Personalized Product Discovery
- Feedback & Review
- Segmentation & Retargeting
- Product Recommendations
- Shop Assist
- Select any 4 Digital Channels from: Whatsapp, FB Messenger, Instagram, Slack, Telegram, kik, LINE, Viber, X, MS Skype, MS Teams & WeChat.
- Omnichannel Livechat Inbox
- Voice integration
- Vertical specific integrations
- Integration with SMS
Add Ons
-
Extra Digital Channel (FB Messenger, Instagram, Slack, Telegram, kik, LINE, Viber,
X, MS Skype, MS Teams & WeChat) - Extra Live Chat Agent License (over & above licenses given under your plan)
- Extra Support (platform assistance over & above onboarding support)
- Customization or Bot Building Assistance